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var(--line)}.thread{display:block;width:100%;text-align:left;border:0;border-bottom:1px solid var(--line);background:#fff;padding:18px;font-size:.875rem}.thread.selected{background:var(--accent-soft)}.thread>div{display:flex;justify-content:space-between;gap:10px}.thread strong{font-weight:500;max-width:140px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.thread>div>span{font-size:.7rem;color:var(--accent)}.thread p{margin:10px 0;font-size:.875rem;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.thread small{font-size:.7rem;color:var(--muted);overflow-wrap:anywhere}.owner-thread{min-width:0;display:flex;flex-direction:column}.owner-thread-head{display:flex;justify-content:space-between;align-items:center;gap:18px;padding:19px 22px;border-bottom:1px solid var(--line)}.owner-thread-head p{font-size:.8rem;color:var(--muted);margin:6px 0 0;overflow-wrap:anywhere}.owner-thread-head select{font-size:.875rem;padding:8px;max-width:160px;border:1px solid var(--line)}.owner-chat-messages{flex:1;height:350px;max-height:410px;overflow:auto;padding:22px}.owner-chat-messages .chat-message{max-width:85%}.owner-chat-messages .chat-message p{font-size:.94rem}.owner-thread #owner-reply-form{display:flex;gap:15px;padding:20px;border-top:1px solid var(--line)}.owner-thread textarea{flex:1;min-width:0;padding:12px;border:1px solid var(--line);font-size:.94rem;resize:vertical;min-height:65px}.owner-thread .error{padding:0 20px;font-size:.875rem}.enquiry{padding:20px 0;border-top:1px solid var(--line)}.enquiry>div{display:flex;justify-content:space-between;gap:20px}.enquiry p{font-size:.875rem;color:var(--muted);margin:12px 0;overflow-wrap:anywhere}.owner-table-wrap{overflow:auto;border:1px solid var(--line);background:#fff}.owner-table{border-collapse:collapse;width:100%;min-width:950px;font-size:.875rem;text-align:left}.owner-table th{padding:18px 16px;font-weight:500;color:var(--muted);background:var(--surface)}.owner-table td{padding:17px 16px;border-top:1px solid var(--line)}.owner-table td:first-child{display:flex;align-items:center;gap:12px;min-width:310px;max-width:380px}.owner-table img{width:50px;height:60px;object-fit:contain}.owner-table small{display:block;font-size:.75rem;color:var(--muted);margin-top:6px;line-height:1.4}.owner-table .link-button{font-size:.875rem}.check-field{display:flex;align-items:flex-start;gap:10px;font-size:.875rem;line-height:1.6;margin:20px 0}.check-field input{accent-color:var(--accent);width:16px;height:16px;flex-shrink:0;margin-top:5px}.inline-checks{display:flex;gap:30px}.mapping-editor{padding:35px;max-height:85dvh;overflow:auto}.mapping-editor h2{font-size:1.7rem}.mapping-editor .notice{margin-bottom:24px}.mapping-editor .form-grid{gap:17px}.mapping-editor .primary{margin-top:5px}.owner-block form>h3{margin-top:30px}.owner-block .form-grid{max-width:1050px}.owner-block .fine-print{margin-top:20px}.owner-mode .toast{bottom:25px}.owner-mode .product-dialog{max-height:90dvh}.owner-mode .brand span{font-size:.59rem}
@media(max-width:1100px){.about-details{gap:45px}.checkout-layout{gap:35px}.checkout-title{gap:40px}.owner-shell{grid-template-columns:210px 1fr}.owner-sidebar{padding:32px 20px}.owner-content{padding:25px}.owner-chat-layout{grid-template-columns:260px 1fr}.owner-metrics>div{padding:20px 14px}.owner-thread #owner-reply-form{flex-wrap:wrap}.owner-thread textarea{width:100%;flex-basis:100%}}@media(max-width:800px){.owner-shell{grid-template-columns:1fr}.owner-sidebar{height:auto;position:relative;padding:22px 24px}.owner-sidebar .brand{font-size:1.5rem}.owner-navigation{margin-top:25px;flex-direction:row;overflow:auto;gap:3px}.owner-navigation button{padding:11px 13px;white-space:nowrap;font-size:.8rem}.owner-sidebar-bottom{flex-direction:row;margin-top:20px;justify-content:space-between;font-size:.75rem}.owner-content{padding:22px}.owner-top{margin-bottom:26px;padding-bottom:18px}.owner-chat-layout{grid-template-columns:1fr}.thread-list{max-height:220px;border-right:0;border-bottom:1px solid var(--line)}.owner-thread .empty{min-height:220px}.owner-block{padding:24px}.owner-metrics{grid-template-columns:1fr 1fr}.owner-metrics>div{border-bottom:1px solid var(--line)}.owner-content h1{font-size:1.8rem}.owner-title-row{align-items:flex-start}.status-row{font-size:.875rem}.owner-thread #owner-reply-form{padding:15px}}@media(max-width:680px){.about-intro{display:block;padding:35px 0}.about-intro h1{font-size:2.5rem}.about-intro>p{margin:24px 0 0;font-size:1rem}.about-image{display:block;min-height:0}.about-image img{padding:18px;max-height:280px}.about-image>div{padding:24px;justify-content:flex-start}.about-image span{font-size:1.8rem}.about-details{display:block;padding:40px 0}.about-details h2{font-size:2.1rem}.about-facts{margin-top:25px}.about-facts>div{padding:20px 0}.about-facts strong{font-size:1rem}.map-heading{display:block}.map-heading h2{font-size:2rem;margin-bottom:15px}.map-frame{height:300px}.about-bottom{display:block;padding-bottom:40px}.about-bottom button{margin-top:20px}.bag-dialog{padding:22px}.cart-row{gap:12px}.cart-row>img{width:75px;height:90px}.bag-head h2{font-size:1.7rem}.checkout-title{display:block;margin-bottom:35px}.checkout-title h1{font-size:2.6rem}.checkout-title p{margin-top:22px}.checkout-layout{display:flex;flex-direction:column-reverse;gap:30px}.order-summary{position:static;padding:24px}.form-grid{gap:16px}.form-grid .field{grid-column:1/-1}.checkout-actions{flex-direction:column}.checkout-actions .primary{justify-content:space-between}.summary-product>span{font-size:.8rem}.summary-product img{width:52px;height:60px}.summary-product strong{font-size:.875rem}.quote-success{padding:26px}.quote-success h2{font-size:1.9rem}.chat-bubble{right:17px;bottom:17px;padding:16px}.chat-bubble span{display:none}.chat-panel{right:16px;bottom:82px;width:calc(100vw - 32px)}.chat-messages{height:280px;max-height:38dvh}.chat-head{padding:18px}.chat-tools{justify-content:space-between;gap:10px}.owner-block{padding:20px}.owner-title-row .badge{font-size:.64rem}.owner-thread-head{padding:16px;flex-wrap:wrap}.owner-chat-messages{padding:18px}.owner-chat-messages .chat-message{max-width:95%}.mapping-editor{padding:28px 23px}.mapping-editor h2{font-size:1.5rem}.owner-login{margin-top:40px}.inline-checks{flex-wrap:wrap;gap:0 25px}.enquiry>div{flex-wrap:wrap}.status-row{gap:15px;align-items:flex-start}.status-row span{min-width:90px}.owner-block .field input,.owner-block .field select{font-size:.94rem}}
.older-messages{display:block;border:0;border-bottom:1px solid var(--line);padding:8px 4px;margin:0 auto 15px;background:none;color:var(--muted);font-size:.75rem}
/* HUINI commerce workspace */
.owner-mode{background:#f5f5f2;color:#232923;font-family:Inter,-apple-system,BlinkMacSystemFont,'Segoe UI','PingFang SC',sans-serif}.owner-mode .header,.owner-mode .footer{display:none}.owner-mode #main{max-width:none;padding:0}.owner-shell{grid-template-columns:226px minmax(0,1fr);min-height:100vh;gap:0}.owner-sidebar{background:#202723;color:#d7dcd5;padding:34px 18px 22px;height:100vh;position:sticky;top:0;border:none;display:flex;flex-direction:column}.ops-brand{font-size:27px;letter-spacing:3px;color:#f2f0e6;padding:0 18px 33px}.ops-brand small{display:block;font-size:9px;color:#afa993;letter-spacing:2.5px;margin-top:9px}.nav-caption{padding:0 18px;font-size:9px;letter-spacing:2px;color:#969e97;margin-bottom:15px}.owner-navigation{display:grid;gap:5px}.owner-navigation button{display:flex;align-items:center;gap:13px;padding:13px 15px;color:#bcc3ba;border-radius:5px;font-size:12px;text-align:left;position:relative;background:transparent;border:0}.owner-navigation button svg{width:17px;height:17px;fill:none;stroke:currentColor;stroke-width:1.4;stroke-linecap:round;stroke-linejoin:round}.owner-navigation button:hover{background:#2d352f;color:#fff}.owner-navigation button.active{background:#e5decf;color:#293028}.owner-navigation i{font-style:normal;margin-left:auto;font-size:10px;background:#685a41;color:#fff;padding:2px 5px;border-radius:3px}.owner-sidebar-bottom{margin-top:auto;padding:20px 10px 0;border-top:1px solid #3a423a;display:grid;gap:18px}.owner-sidebar-bottom a,.owner-sidebar-bottom button{color:#bdc4bb;font-size:11px}.workspace-profile{display:flex;gap:11px;align-items:center;font-size:12px}.workspace-profile>span{width:32px;height:32px;border-radius:50%;background:#4e584b;color:#eee8db;display:grid;place-items:center;font-family:Georgia,serif}.workspace-profile small{display:block;font-size:9px;color:#98a296;margin-top:5px}.owner-content{padding:0;min-width:0}.owner-top{height:70px;border-bottom:1px solid #dedfd8;display:flex;justify-content:space-between;align-items:center;padding:0 36px;font-size:11px;background:#fbfbf9;margin:0}.owner-top>div{display:flex;gap:13px;align-items:center}.owner-top span{color:#7c8379}.owner-top strong{font-weight:500}.owner-top b{font-weight:400;color:#c1c4bb}.owner-avatar{border-radius:50%;background:#e4ddcd;width:29px;height:29px;display:grid;place-items:center;margin-left:14px;color:#655e4e!important}.connection-dot{width:5px;height:5px;background:#748967;border-radius:50%;margin-right:-7px}.owner-page{padding:34px 36px;max-width:1660px}.ops-heading{display:flex;justify-content:space-between;align-items:center;margin-bottom:27px;gap:20px}.ops-eyebrow{font-size:9px;letter-spacing:2px;color:#92927e;display:block;margin-bottom:10px}.owner-mode h1{font-size:26px;line-height:1.3;letter-spacing:.2px;font-weight:550;font-family:inherit;margin:0 0 10px}.ops-heading p{font-size:12px;color:#858b80;line-height:1.7;margin:0}.owner-mode h2{font-family:inherit;font-size:14px;letter-spacing:.1px;font-weight:550}.owner-mode h3{font-family:inherit;font-size:12px;font-weight:600}.owner-mode .primary,.owner-mode .secondary{font-size:11px;padding:11px 16px;min-height:38px;border-radius:4px}.owner-mode .primary{background:#354234;border-color:#354234;color:#fff}.owner-mode .secondary{background:#fff;border-color:#d7dcd0;color:#525c4d}.owner-mode .link-button{font-size:11px;color:#6e765f}.owner-mode .badge{background:#eeeee7;color:#777b6d;border:0;font-size:10px}.owner-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:15px;margin:0 0 24px}.owner-metrics>div{background:#fff;border:1px solid #e1e3da;border-radius:6px;min-height:126px;padding:22px;display:flex;flex-direction:column;align-items:flex-start}.owner-metrics span{font-size:11px;color:#7b8374;margin:0}.owner-metrics strong{font-family:inherit;font-size:29px;font-weight:550;letter-spacing:-.8px;margin:14px 0 10px;font-variant-numeric:tabular-nums;line-height:1}.owner-metrics small{font-size:9px;color:#a0a69a}.ops-two-columns{display:grid;grid-template-columns:minmax(0,1.16fr) minmax(0,1fr);gap:22px}.owner-block{background:#fff;border:1px solid #e1e3da;border-radius:6px;padding:23px;margin:0 0 22px;min-width:0}.block-head{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:14px}.block-head h2{margin:0}.activity-row{display:flex;align-items:center;gap:12px;width:100%;text-align:left;padding:17px 0;border:0;border-bottom:1px solid #eef0e9;background:none}.contact-avatar{width:32px;height:32px;flex-shrink:0;display:grid;place-items:center;background:#ececdf;color:#797c64;border-radius:50%;font-size:12px}.activity-row>div{min-width:0;flex:1}.activity-row strong{font-size:11px;font-weight:550}.activity-row small{display:block;color:#94998d;font-size:10px;margin-top:6px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:330px}.activity-row time{font-size:9px;color:#a1a899}.stock-summary{border-top:1px solid #eceee6;margin-top:20px;padding-top:24px}.stock-summary>div{display:flex;justify-content:space-between;font-size:11px}.stock-summary p{font-size:11px;color:#8a9181;line-height:1.7}.stock-summary progress{appearance:none;width:100%;height:5px;margin-top:15px;border:0;border-radius:4px}.stock-summary progress::-webkit-progress-bar{background:#edf0e6;border-radius:4px}.stock-summary progress::-webkit-progress-value{background:#9aab86;border-radius:4px}.service-row{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:15px 0;border-bottom:1px solid #eceee6}.service-row strong{font-size:12px;font-weight:500}.service-row small{display:block;font-size:10px;color:#9b9f92;margin-top:7px}.ops-note{font-size:10px;line-height:1.8;color:#888f7d;background:#f6f7f1;padding:13px 16px;border-radius:4px;margin-top:18px}.state-pill{display:inline-flex;align-items:center;white-space:nowrap;font-size:9px;padding:5px 8px;background:#f0f1ea;border:1px solid transparent;border-radius:3px;color:#888e7f}.state-pill.connected,.state-pill.available,.state-pill.paid,.state-pill.delivered{background:#edf2e5;color:#677953}.state-pill.human,.state-pill.payment_review,.state-pill.delivery_uncertain,.state-pill.retry{background:#f8eee0;color:#af8251}.state-pill.bot,.state-pill.accepted,.state-pill.fulfilment_review{background:#edf0f6;color:#7c8ba3}.state-pill.failed,.state-pill.bounced,.state-pill.complained{background:#faece7;color:#a76b5b}.ops-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:160px;padding:30px;text-align:center;color:#949c8a}.ops-empty>span{font-size:26px;font-weight:300;color:#a8b497;margin-bottom:15px}.ops-empty strong{font-size:12px;font-weight:500;color:#7f8973}.ops-empty p{font-size:11px;line-height:1.8;max-width:320px}.ops-toolbar{display:flex;gap:12px;margin-bottom:18px}.ops-toolbar input,.ops-toolbar select,.inbox-search input,.inbox-search select{font:inherit;font-size:11px;border:1px solid #dfe3d6;background:#fff;color:#67745d;padding:12px 13px;border-radius:4px;max-width:100%}.ops-toolbar input{width:330px}.ops-toolbar select{width:180px}.table-block{padding:0;overflow:hidden}.table-block>.block-head{padding:22px 23px;margin:0}.owner-table-wrap{border:0;border-radius:0}.owner-table{font-size:11px;border-collapse:collapse;width:100%}.owner-table thead{background:#f8f9f5}.owner-table th{font-size:9px;font-weight:500;letter-spacing:.3px;color:#a0a796;padding:15px 22px;border-bottom:1px solid #e7ebdf;white-space:nowrap}.owner-table td{padding:18px 22px;border-bottom:1px solid #edf0e7;vertical-align:middle;color:#5c6753;max-width:270px}.owner-table td small{display:block;font-size:9px;color:#9da58f;line-height:1.6;margin-top:5px}.owner-table td strong{font-size:11px;font-weight:550}.owner-table td:first-child{display:table-cell}.owner-table td:first-child img{width:36px;height:36px;object-fit:contain;background:#fafbf7;float:left;margin-right:11px;border:1px solid #edf0e8;border-radius:4px}.owner-table td:first-child div{min-width:150px}.tabular{font-variant-numeric:tabular-nums}.owner-chat-layout{display:grid;grid-template-columns:270px minmax(300px,1fr) 230px;gap:0;border:1px solid #e0e4d7;background:#fff;border-radius:6px;overflow:hidden;min-height:660px;height:calc(100vh - 230px);margin:0}.inbox-list{border-right:1px solid #e0e4d7;min-width:0;display:flex;flex-direction:column}.inbox-search{padding:15px 14px;border-bottom:1px solid #e7ebde;display:grid;gap:8px}.inbox-search input,.inbox-search select{width:100%;padding:10px;font-size:10px}.thread-list{overflow:auto;max-height:none;flex:1;padding:0;display:block;border:0;background:#fff}.thread{padding:20px 15px;border-radius:0;border:0;border-bottom:1px solid #eef0e9;text-align:left;width:100%;background:#fff}.thread.selected{background:#f3f5ed;border-left:3px solid #8c9b76;padding-left:12px}.thread>div{display:flex;justify-content:space-between;gap:10px;align-items:center}.thread strong{font-size:11px;font-weight:550}.thread time{font-size:8px;color:#a0a990}.thread p{font-size:10px;line-height:1.6;white-space:nowrap;text-overflow:ellipsis;overflow:hidden;margin:9px 0;color:#929a87}.thread small{font-size:8px;color:#a3ac95;max-width:120px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.thread .state-pill{font-size:8px;padding:3px 5px}.owner-thread{display:flex;flex-direction:column;border:0;border-radius:0;min-height:0;overflow:hidden}.owner-thread>.ops-empty{flex:1}.owner-thread-head{padding:23px;border-bottom:1px solid #eef0e5}.owner-thread-head strong{font-size:13px}.owner-thread-head p{font-size:10px;color:#9da38f;margin:7px 0 0}.owner-thread-head select{font-size:10px;max-width:150px;color:#7e8870;border:1px solid #e5e9dc;border-radius:3px;padding:8px}.owner-chat-messages{background:#fafbf7;flex:1;height:auto;padding:25px;overflow:auto}.owner-chat-messages .message{font-size:11px;max-width:86%;line-height:1.8;box-shadow:none}.owner-chat-messages .message-meta{font-size:8px;margin-bottom:7px}.owner-chat-messages .message.customer{background:#fff;border:1px solid #e5eadd;color:#6f7863}.owner-chat-messages .message.agent{background:#e9eddc;border:1px solid #dce4cd;color:#596a47}.owner-chat-messages .message.assistant{background:#f1efe7;border:1px solid #e6e2d6;color:#847f6d}.owner-chat-messages .message.system{background:#eff1f3;color:#8a9196;font-size:10px}.owner-thread #owner-reply-form{padding:18px;display:flex;gap:10px;border-top:1px solid #e6eadc;margin:0;align-items:flex-end}.owner-thread textarea{font:inherit;font-size:11px;border:1px solid #e0e6d6;resize:vertical;min-height:80px;max-height:180px;padding:12px;flex:1;border-radius:4px}.owner-thread #owner-reply-error{padding:0 20px}.customer-context{border-left:1px solid #e0e4d7;padding:24px 19px;overflow:auto;background:#fcfdf9}.profile-initial{width:48px;height:48px;display:grid;place-items:center;margin:24px auto 16px;border-radius:50%;background:#edf0e3;color:#97a084}.customer-context h2{font-size:13px;text-align:center}.customer-context>p{text-align:center;font-size:10px;color:#9ba48b}.context-field{padding:15px 0;border-bottom:1px solid #edf0e3;font-size:10px;overflow-wrap:anywhere}.context-field span{display:block;color:#a0a891;font-size:9px;margin-bottom:9px}.context-field strong{font-weight:400;color:#7c886d}.context-counts{display:flex;gap:10px;padding:20px 0}.context-counts>div{flex:1;text-align:center}.context-counts strong{display:block;font-weight:500;font-size:19px}.context-counts span{font-size:9px;color:#a0a98f}.context-order{padding:12px;border:1px solid #e2e8d7;border-radius:4px;width:100%;background:#fff;text-align:left;margin:0 0 10px}.context-order strong{font-size:10px;font-weight:500}.context-order p{font-size:10px;color:#9aa88a;line-height:1.7}.owner-mode .field input,.owner-mode .field select,.owner-mode .field textarea{font:inherit;font-size:12px;color:#59664f;background:#fff;border:1px solid #dfe5d3;border-radius:4px;padding:12px}.owner-mode .field span{font-size:10px;color:#8c977e}.owner-mode .form-grid{gap:18px 22px}.owner-mode .check-field{font-size:11px;line-height:1.8;color:#7c876f;margin:15px 0}.owner-mode input:focus-visible,.owner-mode textarea:focus-visible,.owner-mode select:focus-visible,.owner-mode button:focus-visible,.owner-mode a:focus-visible{outline:2px solid #93a178;outline-offset:3px}.ops-order-detail{padding:34px;width:min(850px,90vw)}.ops-order-detail>h2{font-size:25px;font-family:inherit;letter-spacing:0}.ops-order-detail p{font-size:12px;line-height:1.9;overflow-wrap:anywhere}.ops-order-detail .ops-two-columns{margin:25px 0}.order-detail-total{display:flex;justify-content:space-between;padding:20px;font-size:12px;background:#f5f6ef}.order-detail-total strong{font-size:20px;font-weight:500;font-variant-numeric:tabular-nums}.invoice-action-panel{display:flex;justify-content:space-between;gap:20px;align-items:center;padding:20px 0;border-top:1px solid #e4e8d9}.invoice-action-panel strong{font-size:12px}.invoice-action-panel p{font-size:10px;color:#99a38a;max-width:460px}.invoice-action-panel>div:last-child{display:flex;gap:10px;flex-wrap:wrap}.order-detail-actions{display:flex;gap:10px;justify-content:flex-end;padding-top:20px;border-top:1px solid #e4e8d9}.customer-order{padding:30px;border:1px solid #e4e4da;margin-bottom:18px}.customer-order h2{font-size:20px}.customer-order p{font-size:13px;line-height:1.8}.customer-order>strong{font-size:22px}.owner-mode .owner-login{background:#fff;border:1px solid #e1e5d9;border-radius:8px}.owner-mode .owner-login h1{font-size:25px}
@media(min-width:1700px){.owner-page{padding:42px 48px}.owner-chat-layout{grid-template-columns:310px minmax(450px,1fr) 280px}}@media(max-width:1200px){.owner-shell{grid-template-columns:190px minmax(0,1fr)}.owner-page{padding:24px}.owner-top{padding:0 24px}.owner-chat-layout{grid-template-columns:235px minmax(280px,1fr)}.customer-context{display:none}.owner-metrics>div{padding:18px}.owner-metrics strong{font-size:25px}.owner-table th,.owner-table td{padding:15px}.ops-two-columns{grid-template-columns:1fr 1fr}}@media(max-width:820px){.owner-shell{grid-template-columns:68px minmax(0,1fr)}.owner-sidebar{padding:22px 8px}.ops-brand{font-size:0;padding:0 0 20px}.ops-brand:before{content:'H';font-size:25px;display:block;text-align:center}.ops-brand small,.nav-caption,.owner-sidebar-bottom,.owner-navigation i{display:none}.owner-navigation button{font-size:0;padding:14px;justify-content:center}.owner-navigation button svg{width:20px;height:20px;flex-shrink:0}.owner-page{padding:22px 18px}.owner-top{height:60px;padding:0 18px}.owner-top>div:last-child{font-size:0;gap:0}.owner-top .connection-dot{display:none}.owner-top .owner-avatar{font-size:12px}.owner-metrics{grid-template-columns:1fr 1fr}.ops-two-columns{grid-template-columns:1fr}.owner-chat-layout{grid-template-columns:190px minmax(240px,1fr);height:670px;overflow:auto}.owner-chat-messages{padding:16px}.owner-thread #owner-reply-form{padding:12px;flex-direction:column;align-items:stretch}.ops-heading h1{font-size:24px}.ops-toolbar{flex-wrap:wrap}.ops-toolbar input{width:100%}.owner-table-wrap{overflow:auto}.owner-table{min-width:650px}.ops-order-detail{padding:24px 20px;width:90vw}.ops-order-detail .owner-table{min-width:500px}.invoice-action-panel{align-items:flex-start;flex-direction:column}}@media(max-width:560px){.owner-chat-layout{display:block;height:auto;overflow:visible;min-height:0}.inbox-list{height:220px;border-right:0;border-bottom:1px solid #dfe5d4}.inbox-search{padding:10px;display:flex}.inbox-search input{width:60%}.inbox-search select{width:40%}.owner-thread{height:600px}.ops-heading{align-items:flex-start}.ops-heading>.badge,.ops-heading>.state-pill{display:none}.owner-metrics>div{padding:15px}.owner-metrics strong{font-size:24px}.owner-block{padding:17px}.table-block{padding:0}.owner-metrics small{font-size:8px}}
.support-ticket{border:1px solid #dce3cc;background:#f2f5e9;padding:15px;border-radius:4px;margin:18px 0}.support-ticket strong{font-size:10px}.support-ticket p{font-size:10px;line-height:1.8;color:#8b9877;overflow-wrap:anywhere}.support-ticket .primary{width:100%;padding:10px}.support-ticket .link-button{font-size:9px;margin-top:14px}.ticket-transcript{max-height:300px;overflow:auto;padding:15px;background:#f8f9f4;margin:15px 0}.ops-order-detail summary{font-size:12px;color:#88977a;cursor:pointer;margin:20px 0}.ops-order-detail #support-reply-form{margin-top:25px}.owner-chat-messages .chat-message{font-size:11px;line-height:1.8;max-width:87%;border-radius:5px}.owner-chat-messages .chat-message>span{font-size:8px}.owner-chat-messages .chat-message.customer{background:#fff;border:1px solid #e5eadd;color:#6f7863}.owner-chat-messages .chat-message.agent{background:#e9eddc;border:1px solid #dce4cd;color:#596a47}.owner-chat-messages .chat-message.assistant{background:#f1efe7;border:1px solid #e6e2d6;color:#847f6d}.chat-panel #chat-contact{max-height:260px;overflow:auto;padding:15px 20px;border-top:1px solid #e1e4d9}.chat-panel #chat-contact .fine-print{font-size:10px;line-height:1.6}.chat-panel #chat-contact .field{margin-bottom:8px}.chat-panel #chat-contact .field input{padding:8px}.chat-panel #chat-contact .primary{font-size:11px;padding:10px;min-height:35px}

@media(max-width:1200px){.owner-chat-layout{height:auto}.owner-chat-layout>.inbox-list,.owner-chat-layout>.owner-thread{height:620px}.customer-context{display:block;grid-column:1/-1;border-left:0;border-top:1px solid #e0e4d7;overflow:visible}.customer-context .profile-initial{margin:16px 0}.customer-context h2,.customer-context>p{text-align:left}.context-counts{max-width:230px}}
@media(max-width:560px){.owner-chat-layout>.inbox-list{height:220px}.owner-chat-layout>.owner-thread{height:600px}}